Digital Ethicizing Crisis Mitigation: Islamic Educational Reputation Resilience Stakeholder Dynamics

Abstract

The increasing complexity of digital communication has intensified reputational challenges, requiring Islamic educational institutions to develop ethically grounded crisis mitigation strategies. This study aims to examine how Digital Ethicizing Crisis Mitigation strengthens educational reputation resilience through stakeholder dynamics and ethical governance. A qualitative multiple-case study was employed using purposive sampling, including school leaders, teachers, public relations officers, digital media administrators, parents, and alums. Data were collected through semi-structured interviews, observations, and document analysis, then analyzed using data condensation, data display, conclusion drawing, and verification. The findings reveal that Islamic digital ethics established organizational reputation resilience, stakeholder collaboration improved coordinated digital crisis mitigation, and ethical governance sustained public trust through transparent communication practices. This study proposes an integrated conceptual framework linking ethics, stakeholder collaboration, and governance, offering practical guidance for strengthening sustainable digital reputation management in Islamic educational institutions.